FAQ
Frequently asked questions are listed below. If you can’t find your answer, please send us an email at info@ubisub.com, and we will be happy to assist you.
Step 1 | Create a account
Create your account on the registration page and follow the steps. Please note that your gender, age and country will be displayed on your profile. Our platform contains only adult content; therefore, you need to be at least 18 years old.
Step 2 | Setup your profile
After registration, you will be able to set up your profile pictures and provide information about yourself. The banner image will be displayed on your profile listing, so it’s important to use a high-quality banner. We recommend using a landscape photo.
Step 3 | Add products
As soon as your profile is setup you can start adding items to your profile and manage your own online store. The dasboard show you all kind of statitics about your products en selling items.
We offer a range of membership options designed to suit every need, from an affordable basic plan to a more comprehensive premium package.
For those seeking to maximize their visibility and reach, our Premium membership provides advanced features and tools that help you stand out and attract even more visitors. It’s an excellent choice for sellers aiming to grow their presence and make the most of our platform.
Please note that a 20% transaction fee applies to each order. This fee helps support the seamless operation and ongoing improvement of our services. You can request a payout of any amount at any time, with a transaction fee of €0.95 charged per transaction.
When an order is placed, you will receive a notification. The payment will be held securely until we receive a valid track-and-trace number. Once the track-and-trace is provided, the payment will be released within 2 working days to your PayPal account. This ensures a smooth and reliable transaction process for all parties involved.
Our platform welcomes both men and women to sell their items. As long as you are 18 years or older, you are free to create an account and start listing your products. We believe in providing equal opportunities for everyone to buy and sell in a safe and supportive environment.
Our main categories include socks, underwear, lingerie, sportswear, panties, sex toys and media items like feet pictures. If you have any other products that fit within our platform’s guidelines, you can list them under the “Others” category.
See below Prohibited Products and Content for more details.
To ensure a safe and respectful environment, the following products and types of content are strictly prohibited from being listed or uploaded on our platform:
Illegal or Illicit Items
- Any item that violates local, national, or international laws, including but not limited to:
- Controlled substances (drugs, narcotics, etc.)
- Weapons, firearms, and explosives
- Stolen goods or any item involved in illegal activities
- Any item that violates local, national, or international laws, including but not limited to:
Explicit Nudity or Pornography
- Images, videos, or descriptions that contain:
- Full nudity
- Explicit sexual acts
- Pornographic content
- Images, videos, or descriptions that contain:
Child Exploitation
- Any content depicting or suggesting the exploitation of minors, including images or items suggesting underage behavior. This includes:
- Child-like dolls or mannequins
- Any content involving minors or those portraying minors
- Any content depicting or suggesting the exploitation of minors, including images or items suggesting underage behavior. This includes:
Violent or Abusive Content
- Products or media that depict:
- Extreme violence or graphic injuries
- Abuse, torture, or cruelty (towards humans or animals)
- Hate speech, racist, or discriminatory content
- Products or media that depict:
Body Fluids
- The sale of any item involving human or animal body fluids, including but not limited to:
- Urine
- Blood
- Saliva
- Feces
- The sale of any item involving human or animal body fluids, including but not limited to:
Fake or Counterfeit Items
- Items that are counterfeit or misrepresent the brand or origin, including:
- Knock-off designer goods
- Fake certificates or documentation
- Items that are counterfeit or misrepresent the brand or origin, including:
Used Hygiene Products
- Any product related to personal hygiene that has been used or opened, such as:
- Used menstrual products
- Opened beauty or cosmetic products
- Any product related to personal hygiene that has been used or opened, such as:
Dangerous Goods
- Any item that poses a safety risk to buyers, including:
- Hazardous materials (chemicals, toxic substances, etc.)
- Flammable or explosive materials
- Any item that poses a safety risk to buyers, including:
Prostitution or Escort Services
- Any listing that offers services related to prostitution, escorting, or other sexual services.
Non-Consensual Content
- Media, products, or items depicting or suggesting non-consensual acts, such as:
- Coercion or forced activity
- Revenge pornography
- Secret recordings or voyeurism
- Media, products, or items depicting or suggesting non-consensual acts, such as:
Extreme Fetish Items
- While fetish items may be allowed, the following are strictly prohibited:
- Items involving extreme or illegal fetishes (e.g., bestiality, necrophilia)
- Items encouraging harmful or dangerous behavior
- While fetish items may be allowed, the following are strictly prohibited:
Offensive Content
- Products or media that promote or glorify:
- Hate groups, extremist ideologies, or terrorism
- Religious, ethnic, or political intolerance
- Products or media that promote or glorify:
We have created a special section for media items on our platform. To sell media, please check the “Downloadable” checkbox and select the “Media” category when adding or editing a product. Below, you will find the button to upload your media file. When a customer purchases a media item, they will automatically receive the file in their dashboard for easy access.
Unfortunately not all users behave in a normal way. Please send a e-mail to admin@ubisub.com if you experiance some inappropriate behavior. Please report username and conflict.
Under profile settings you will find the options social. Here you can link all your social media accounts which will appear on your profile page.
Please be cautious of potential scammers. We recommend conducting all transactions through our platform, as it is 100% secure. Scammers often try to move conversations off our platform to apps like Discord or Snapchat to avoid detection. Protect yourself by staying within our secure environment during all transactions.
To change your avatar that shows in Messenger, click here. Then go to Personal Settings, where you can choose a picture.
Please send us a direct message to info@ubisub.com. Subject: Delete account is all information we need. We would appreciate to hear your reason to improve our platform.
At Ubisub, your safety and privacy are our top priorities. All transactions are processed securely through our platform, ensuring that your bank details are never shared with the seller.
To further protect your privacy, here are some additional tips you can apply:
- Use a dedicated email address: Avoid using your personal or work email for purchases.
- Opt for a neutral shipping address: Use a parcel locker, pick-up point, or PO box if possible.
- Limit shared information: Only provide the necessary details for shipping and avoid sharing personal contact details.
- Communicate via the platform: Use our messaging system to keep your conversations secure and private.
We only release payments to the seller after a valid Track & Trace code has been provided. This ensures that your product is shipped and you are protected throughout the process.
If the seller fails to ship your order, we will not process their payment, and you will receive a full refund within 5 working days.
Your satisfaction and security are our top priorities!
Our platform is completely free to register and use.
Only for premium accounts we charge a €3 monthly fee to enable chat with sellers. These fees help us maintain the platform and support our marketing efforts.
No, when you place an order, there will be no reference to the name “Ubisub” on any billing statements or packaging. We understand the importance of discretion, and your privacy is our top priority.
Men and woman are both welcome to buy. As long you over 18+.
After you place an order, you’ll receive an instant confirmation message to let you know it was successfully received. From there, you can communicate directly with the seller through the “Notes” section linked to your order. This feature allows you to discuss any specific details, such as arranging payment options or clarifying order requirements, making it easy to ensure everything is clear before the transaction is completed.
Unfortunately not all users behave in a normal way. Please send a e-mail to admin@ubisub.com if you experiance some inappropriate behavior. Please report username and conflict.
Please send us a direct message to info@ubisub.com. Subject: Delete account is all information we need. We would appreciate to hear your reason to improve our platform.
At Ubisub, we offer secure and convenient payment options to ensure a smooth shopping experience. You can pay using:
- Credit Cards (Visa, MasterCard, etc.)
- PayPal
All payments are processed securely through our platform, ensuring your financial information remains protected and never shared with sellers. Choose the method that works best for you and shop with confidence!
To purchase media items on Ubisub, you will need an account.
Here’s how it works:
- Create or log in to your account.
- Place your order for the desired media items.
- Once your order is completed, the media files will automatically be available for download in your account.
This ensures a smooth and instant delivery process, so you can access your files securely and conveniently.
Shipping times depend on the seller and your location. Once the seller ships your order, you will receive a Track & Trace code. This code will provide you with the estimated delivery time and allow you to track your package.